Carry out the appropriate treatment gently and quickly in a confident manner. Reassurance and encouragement of the casualty is most important – calmness and efficiency on the part of the First Aider will inspire greater confidence than mere words. Common sense is essential on every occasion.
Pay attention to the casualty’s requests and any remarks he may make – remember the casualty may overhear remarks not intended for him.
When the appropriate treatment has been given, keep a careful watch on the casualty until he has been sent to hospital or is no longer the responsibility of the First Aider.
Do not pester the casualty by asking repeatedly how he is feeling. This is most annoying and a sign of nervousness on the part of the First Aider.
After the First Aider has carried out his treatment the casualty may be:
• sent to hospital by ambulance, or in appropriate cases, by car;
• handed over to the care of a doctor, a nurse or other responsible person;
• taken into a nearby house or shelter to await the arrival of ambulance or doctor;
• allowed to go home and told to seek medical advice, if necessary.
Do not send anyone home unaccompanied who has been unconscious, if only for a short period, or is badly shocked.
